faq.

What should we wear?

 

Long pants and fully enclosed in shoes, we have some boots available. As our rides go through the lake we often get wet so keep that in mind when picking your outfit!  

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I am a complete beginner, can I still ride?

 

Absolutely! Our horses are well schooled trail riding horses and are used to having complete beginner riders aboard. We endeavour to give everyone the opportunity to experience a horse ride. We allow you to ride within your comfort zone and with riders of a similar skill level.

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Can we trot and canter on our ride?

 

All our rides are separated into skill levels.

 

We offer:

• A walk ride – 1 hour (beginner riders)

   

• A walk / trot ride – 2 hour (novice riders)

   

• A walk / trot / canter ride – 1.5 hour (experienced riders)

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*If you book an experienced ride - you must be able to competently handle all gaits in an uncontrolled environment.

 

Upon booking, please ensure you make it clear which ride you are after and the level of experience you have in order to avoid disappointment.
 

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What is the maximum numbers for a single group booking?

 

We take out groups from 1 - 6 people. Larger groups are available depending on rider experience level.

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Do you supply safety helmets?

 

Yes we supply current Australian Standard helmets which comply with AS/NZ 3838 or ASTM F1163. Please note these are required to be worn on all rides / lessons. 

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Can we request a private ride?

 

Yes, most certainly. For your special occasion shall it be sunrise, sunset, proposal or just a bit of private time.

*These rides will still have a guide on them and may also attract a surcharge. Ask us today!
 

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Do you offer a pickup service?

 

Yes, we offer a pickup service from accommodation in Noosa / Northern Sunshine Coast area. Service is available for $10.00 return per person.

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what about weather?

 

Safety is one of our main priories for our clients and horses, which means our rides can be effected by the weather and tide at short notice. If you have any concerns about weather prior to your ride please contact us to check conditions.

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what if I can't make it and need to cancel?

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We have a 24 hour cancellation policy and require credit card details at time of booking to be supplied for secure your spot.

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what are our payment options?

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Cash, EFTPOS and credit card. Gifts vouchers are also redeemable.  

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insurance requirements?

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All riders are required to complete an indemnity release form prior to mounting. Minors will require parental or a legal guardian’s permission to sign on their behalf. We will also need to obtain relevant medical (including allergic) history of clients. 

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How do we get there - the lake?

 

• Address: 22 Wills Road (off Eumeralla Road) Weyba Downs, QLD 4562

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• Search 'Noosa Horse Riding' in Google Maps and it will give you directions. Be sure to select "Wills Road" address

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• Look out for the Noosa Horse Riding sign on the right hand side of the road

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• Go to steel stock gate, enter and follow signs to the office.

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How do we get there - the beach?

 

• Address: The Esplanade, Noosa North Shore QLD 4565

• Details supplied on request.